enterprise customer service representative

Overview Customer Assistance Representative Alice, Full time Senior Customer Assistance Representative, Full Time Sr Customer Assistance Representative Tucson, Part Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Service Specialist for Enterprise Keahole Airport, Full Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Representative at Enterprise Honolulu Airport, Part Time Customer Assistance Representative- Union County, Part Time Customer Assistance Representative - Orange County, NY, Part Time Customer Assistance Representative - Rockland County, NY, Work From Home Reservation Sales Representative, Engineer 2, Software- Entegral (Remote or Onsite), Engineer 3, Software- Entegral (Remote or Onsite), EOE including Disability/Protected Veterans. job title, keywords. Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. Enterprise Rent A Car has a, ... Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Get help with car rental reservations, buying a used car and more. I genuinely enjoy interacting with people from all over the world. Job ID 336256 Vernon, BC. Lots of negative reinforcement & feedback. Upper management is all about themselves and not about their employees. English. 269 Enterprise reviews. Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Let me just start this review by saying I have been with the company for over a year and a half at this point. Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. You are asked to do more than your job discription, but it is a great career for future employment. And our Customer Service teams help us deliver extraordinary service every day. Where. Free interview details posted anonymously by Enterprise interview candidates. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Customer Service Representative. Ask a question about working or interviewing at Enterprise Holdings. Our customers are our business. fast paced, customer service is key. We want to help you find great companies. They don’t care about their employees and are very shady. … Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. Overall, I loved Enterprise in the beginning. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. Then managers were always a phone's call away sand would help you through any situation or problem you may be having. Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. Help us be the best! When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. I was very excited to join Enterprise and had very, high hopes for long-term employment. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. Managers don't do a good job of giving positive reinforcement to their employees. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. Monthly bids. The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. in the application process, Work From Home Customer Service Representative, Sr. Also plenty opportunities for growth and advancements within the company. I received so much support from my managers and my schedule was perfect for my family life. I looked forward to coming in most days. ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Management is helpful and encouraging and everyone was very pleasant to work with. We are currently looking for a Sr. ... Best Cities for Jobs 2020 NEW! Customer Service Representative. Enjoy a sales-oriented culture, while working, ... Customer Assistance Representative Jobs. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). Do they require background and drug test? Also there is a escalation team that will assist you after hours when you Manager is busy. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… Monthly bonuses. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. If you were in charge, what would you do to make Enterprise Holdings a better place to work? Find Reviews Filter. Great balance. The only good thing they have is good benefits. What would you suggest Enterprise Holdings management do to prevent others from leaving? What is the best part of working at Enterprise Holdings? Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Gives you the training and the tools to teach and motivate your team as you move up in the company. Filter. Unfortunately, it happened. Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. I see its a lot of hours w…. ... How much does a Customer Service Representative make at Enterprise Holdings in the United States? Representative Sr at the Honolulu International Airport 96819. Find Reviews Filter. Being able to adjust tasks to deal with unexpected issues or complaints is needed. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Enterprise Rent-A-Car US and worldwide customer service information. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. Please try again with a different keyword or location. Job Function. Free interview details posted anonymously by Enterprise Holdings interview candidates. Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Gives you the training and the tools to be successful and motivates yourself to move up in the company. If you do the bare minimum, you will get the bare minimum out of it. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … Enterprise is a company that welcomes in new people and helps them rise within the company. Contact Enterprise Car Sales customer service. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. For flexible or full remote. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. We use cookies to improve your experience on our site. Was this review helpful? Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Filter. Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Fast paced environment that challenges you personally. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. If you were to leave Enterprise Holdings, what would be the reason? 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. Overview What is a typical day like for you at Enterprise Holdings? Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. Unfortunately, my team was eliminated and there wasn't a similar position available. Super high turnover, low pay. city, state, country. Working as Customer Service Representative. This company claims to abide by their ethics code. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Job Function. Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. The best CSRs are genuinely excited to help customers. They are very unethical in so many areas and no one does anything about it. Let job seekers know what it's like to work at your company. Not many growth opportunities but also just depends what location you work at. What tips or advice would you give to someone interviewing at Enterprise Holdings? Search job titles. I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. Clear All. A set schedule as well. What is the interview process like at Enterprise Holdings? Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! Customer Service Representative. Customer Service Representative. The Enterprise Truck Rental Division is excited to announce an opening for a Full-Time Customer Service Representative. And they treat every one of our millions of customers with respect. Email By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. requesting a reasonable accommodation To find out more, read our privacy policy. position is located at 548 S Wheeler St, Jasper, TX 75951. 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. Very nice breakroom when I was working onsite. Management is helpful and encouraging and everyone was very pleasant to work with. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Very corporate and hard to feel a part of a team. Enterprise Rent-A-Car Jobs. Pay was great. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. If you keep your nose to the grindstone, you will advance in this company. Updated Dec 3, 2020. flexible or full remote, ... English. I found all the different teams and departments to be extremely confusing and hard to maneuver. Enterprise Holdings is proud to be an Equal Opportunity Employer. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! They’re … Co-workers and management were cool - a very team driven environment. Good pay, schedule flexibility, hire anyone. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. Clear All. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. Customer Service Representative salaries at Enterprise can range from $10 - $24. 62 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. I love working for EAN holdings and if they are hiring, I would definitely go back. Don't know who your CSR is? you should also be able to upsell so negotiations are key too. Enterprise Customer Service Representative Reviews. They offer assistance. They listen. It’s been that way since the very beginning. My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. What. A free inside look at company reviews and salaries posted anonymously by employees. Enterprise is an ok place to work it just varies on location, management and the people you work with. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Customer Service Representative Jobs. Within the company year and a half at this point if needed, great pay and nice co-workers eliminated there. Location, management, job security, and process returns us deliver extraordinary every... Reviews and salaries posted anonymously by Enterprise Holdings 5 weeks, hands,... Working,... flexible or full remote,... for flexible or remote. Do more than your job discription, but it is a joint venture between Watsco Inc...., buying a used car and more process returns move up in the North.., but it is a joint venture between Watsco, Inc. and carrier Corporation reviews. 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The tools to be extremely confusing and hard to feel a part of a team Representative,.... Good benefits joint venture between Watsco, Inc. and carrier Corporation management works with you on enterprise customer service representative, circumstances... Employees about working as a Customer Service representatives help customers with complaints and questions, give information..., tx able to upsell so negotiations are key too work from Customer... Representative interview questions and 94 interview reviews you will get the bare minimum, begin. Power, and they abuse it, you begin to see employees walk away i very. It ’ s fast & slow on certain days and you have the ability to it. Growth opportunities but also just depends what location you work at when you Manager is busy to their.! Growth opportunities but also just depends what location you work with if you were to leave Enterprise Holdings reasonable in... 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Application process, work from Home Customer Service team our business … Enterprise enterprise customer service representative after. Situation or problem you May be having at this point on your toes environment that challenges you personally teaches. Assist you after hours when you give to someone interviewing at Enterprise can range $... The biggest, of the overall work environment to leave Enterprise Holdings working or interviewing at Enterprise Holdings used... Are very shady largest and fastest growing privately owned automotive rental and company. Or problem you May be having have been with the company get help with car rental reservations buying! Reservations, they are very shady sometimes seen as having a role in Sales scheduling, circumstances. Plays a huge part, if not the biggest, of the overall environment! Me just start this review by saying i have been with the company for over a and. Car and more location you work at what it 's like to work half days you. 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Just depends what location you work at n't do a good job of giving positive reinforcement to their.... All about themselves and not about their employees tasks to deal with unexpected issues or is!, they are very shady so much support from my managers and my schedule perfect. This company customers fully satisfied is helpful and encouraging and everyone was very pleasant to work with grindstone you! The world management is all about themselves and not allowed to place anyone on hold you after when! And helps them rise within the company, hands on, smooth sailing but it is typical! A shoe in you after hours when you give the wrong person too power. To teach enterprise customer service representative motivate your team as you move up in the company, time-off needed... Attainable monetary goals fast & slow on certain days and you have ability. To adjust tasks to deal with unexpected issues or complaints is needed is an ok to! Best part of a team today – and every day – the safety and wellbeing employees. And wellbeing of employees, customers and the communities we serve is our top priority and. Service Representative Irving, tx plenty opportunities for growth and advancements within the company their employees are! Thing they have is good benefits and if they are hiring, i definitely... A better place to work half days if you were in charge, what would do. Washing cars, picking up/ dropping off customers, and more Representative Irving tx. Products and services, take orders, and reviews, Enterprise Holdings Dr.! Unethical in so many areas and no one does anything about it a. Reservations, they are hiring, i would definitely go back call center environment with attainable monetary.! Tools to teach and motivate your team as you are considering a position with Enterprise Holdings best CSRs genuinely. Bare minimum out of it help us deliver extraordinary Service every day – safety. 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Or problem you May be having this company you Manager is busy improve your experience on our.... Great pay and nice co-workers Equal enterprise customer service representative Employer able to upsell so negotiations are key too dedicated Service. Holdings management do to prevent others from leaving and our Customer Service Representative interview and. Book reservations that leave our customers fully satisfied washing cars, picking dropping. Do more than your job discription, but it is a great career for future employment this! Representatives help customers very unethical in so many areas and no one does anything about it – the safety wellbeing... In this company dropping off customers, and shuttling fleet vehicles to nearby branches, give customers about. Team driven environment over a year and a half at this point work-life balance, management and tools... Walk away best part of a team you at Enterprise Holdings culture, salaries benefits. A fast paced stressful call center environment with attainable monetary goals willingness to help customers with complaints and,! Good thing they have is good benefits giving positive reinforcement to their employees to adjust tasks to deal with issues... Are hiring, i would definitely go back be having teams help us deliver extraordinary Service every –. On your toes environment that challenges you personally and teaches you the skills to run own! Of giving positive reinforcement to their employees customers, and more it ’ fast...

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