fedex customer service representative job

Team atmosphere and people friendly company policies that take care of you. This is a great opportunity to start or grow your career in a fun, team-focused environment, while facing new challenges to, legal administrative assistant job description. How can we help you? Service. Start your new career right now! Search Fedex customer service representative jobs in Austin, TX with company ratings & salaries. To provide in-bound and out-bound assistance to customers regarding package Inquires, problems and selling company services. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. What would you suggest FedEx management do to prevent others from leaving? FedEx was a great work environment, however the job itself was something I could not see myself doing long term. There are restrictions throughout the shipping world and we need to be on our toes to catch the unlikely items that would be prohibited in certain countries. A typical day at work is receiving holds, opening the front counter, working on issue packages as well and handling walk in customers. ~ ... Representative role proactively services the needs of current and potential customers to maximize the customer experience. Avis de salariés chez FedEx Express sur les thèmes de la culture d'entreprise, des salaires, des avantages, de l'équilibre vie professionnelle/vie personnelle, de l'encadrement, de la sécurité de l'emploi, etc. 15 open jobs for Fedex customer service representative in Austin. Job Description: COMPANY: FedEx Services JOB TITLE: Customer Representative JOB REQUISITION NUMBER: RC147329 CATEGORY: Customer Service LOCATIONS: Harrison, Arkansas 72601 United States. FedEx Customer Service Jobs, Employment | … Customer Service Relations with shipping worldwide. All about the numbers but that's to be expected from such a big company. 4,867 FedEx Customer Service jobs available on Indeed.com. Problem solving skills are a must. Sell products and services. Search and apply for the latest Fedex customer service jobs. A free inside look at company reviews and salaries posted anonymously by employees. The low-stress way to find your next fedex customer service job opportunity is on SimplyHired. Customer Service Representative hourly pay at FedEx can range from $10 - $24. I enjoy working with the team and a team environment and I enjoy meeting people/customers at the front counter when accepting packages for shipping. We are set with a large list of responsibilities that need to be followed at all times. After HR told you are hired, how long does it take for them to send you the background check info an…. We’re a global leader in, and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe, The MAPCO team of more than 3,200 dedicated employees with a strong commitment in, delivers Convenience You Can TRUST® in 345 company-owned convenience and fuel retailing units. Apply to Customer Service Representative, Customer Support Representative, Delivery Driver and more! The average salary for Customer Service Representative at companies like Fedex in the United States is $37,710 as of November 25, 2020, but the range typically falls between $33,142 and $43,053. You decide when and how much you drive. Search job openings, see if they fit - company salaries, reviews, and more posted by FedEx employees. Job Description: COMPANY: FedEx Logistics JOB TITLE: Customer Service Representative JOB REQUISITION NUMBER: RC183779 TIME TYPE: Full Time JOB TYPE: Regular PRIMARY JOB POSTING LOCATION: 1101 Busse Road Elk Grove Village, Illinois 60007 United States. Ref ID: 04060-9502784888 Classification: Operations Compensation: $14.76 to $17.41 hourly If your dream job is to, billing, and tracking purposes. my management was good.I liked working there. The management are a bit greedy and over obssessed with pilots though. Awesome co-workers. Call 1-800-GO-FEDEX or find answers, information, and resources for all your shipping needs. The workplace is a relatively good place to be, the majority of the time we are faced with being short staffed and that would be the hardest part, we were given 12 hour shifts because of this issue and the hardest part is that we were expected to do these long shifts. He or she handles customer service supervision and ensures the quality service is given to the clients. This role manages the customer account by responding to quote requests, technical product support, order management and customer, Agent/Part-time/Tuesday-Saturday 8:45AM-1:15PM/$16.47HR. Please Rate Job Ad! What you need to know: ~ Earn money: The more you drive, the more you earn. There are over 24 fedex customer service careers waiting for you to apply! In the Atherstone branch now internally transferring to a new FedEx role, very repetitive, good progression but no salary incentive, salary is good for what it is, friendly people, great environment to work in overall. I would not recommend working for FedEx. Otherwise a good company to work for and coworkers are very friendly. Everything is run by the US. Interacted well with multiple vendors, suppliers, transportation companies, clients and internal staff. Join millions of people using Oodle to find unique job listings, employment offers, part time jobs, and employment news. 45 FedEx Customer Service Representative jobs. and I recently heard, she's out of her mind. Dedicated customer service representative with 11+ years of experience in the FedEx system. FedEx Compensation Benefits Employment Type Columbus , OH 43004 $19.00 - $25.00 Hourly Medical, Dental, Vision, Life Insurance, Retirement Savings Full-Time. A typical day is non-stop. POSTING DATE: 2019-09-06 JOB POSTING END DATE: 2019-09-13 Full-time, temporary, and part-time jobs. Drive with Uber and earn money anytime it works for you. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. God has punished her. Learn about FedEx Office culture, salaries, benefits, work-life balance, management, job … FedEx Service Manager Job Description; Service Manager holds the face of the company for the clients. More info Job Type: Full Time. I had a wonderful experience at fedex , but it was only temporary ! Work Hours:  Mon – Fri, with warehouse Process shipments using UPS (WorldShip) and, (Ship Manager) Update Customers on daily shipping activities, Product Support Located in Camarillo Starting pay at $18/hr Looking for a Customer Service Agent to field inbound, to receive catalogs- as well as check information), printing, return labels for returning damaged products & take sales calls. Lots of politics but that's to be expected to any workplace. Ask a question about working or interviewing at FedEx. It is a poor environment.. lack of professionals and is basically a one sided business. From bottom to top not sympathize, I tried my best to keep my job, I had asked my SR. FedEx Customer Service Job Hourly Salary: $13.25/hour. Today's top 363 Fedex Customer Service Representative jobs in United States. LinkedIn Customer Service Representative in Moses Lake, WA - Manipulate Excel data and worksheets to maintain, sales records - Accurately file customer, Assisting in customer retention and customer, calls daily ~75+ inbound calls minimum taken each day (could go up to 100 calls per day) ~ Answer complex, ~ Task each department with the appropriate research requests or inquiries that cannot be handled by, Representative Agent - Remote Work From Home Part-Time (Up To $850/Week), Representative Agent - Remote Work From Home - Full Time / Part Time - Customer Service Representative Agent Make Extra Income We are seeking motivated participants for National & Local Paid Focus Groups, Clinical Trial Studies, and Product Testings, Sales Representative (Home-based) Work From Home, Sales Representative (Home-based) We are looking for people nationwide interested in working from home that are dependable and looking to make $1,500-$3,000 weekly. Verified employers. About FedEx Supply ChainFedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in…See this and similar jobs on LinkedIn. They are a complete joke and they are a lie! New customer service representative fedex careers are added daily on SimplyHired.com. I would never tell anyone to work for FedEx! We are currently hiring an experienced. Learned to perform many task and solve complex issues in a timely manner, no thanks to management. What tips or advice would you give to someone interviewing at FedEx? It is a fast paced job. Reviews from FedEx Express employees about working as a Customer Service Representative at FedEx Express. The low-stress way to find your next customer service representative fedex job opportunity is on SimplyHired. Assists in the training of store team members. Job Search Made Easy ... We are hiring a Customer Service Representative to manage customer queries and complaints. The people are great and the work atmosphere is inviting. shipping charges through various channels (UPS, LTL Freight, Etc.) FedEx works very hard to please their employees and in return the employees are happy to go out and service the customers on a daily basis. Generally, the staff are nice. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. Working for a multinational corporation with a very high employee turnaround, it is hard to feel valued. Learn about FedEx Express culture, salaries, benefits, work-life balance, management, job security, and more. Freight, Operations, Sales & Customer Service, Customer Service/ Waybill Agent - Volunteer, Extremely FUN work environment GREAT people, Family culture, Customer Service Rep/ Organizer in Operations. They will not fight for you.. you pretty much have to watch your own back. I never felt appreciated their.. disrespectful management and employees out to get you and only care about themselves..in any circumstances they were never there to fight for you only if you where in their clique group.. salary was not up to par.. trying to get another job within was pretty much impossible unless you were in a specific group.. they would hire people within the department that had a lower pay or grade as you. I enjoyed working with clients and worked to process 300 invoices per day. Hourly Wage for Fedex Customer Service Representative Salary in the United States . It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may be traveling as intended. See salaries, compare reviews, easily apply, and get hired. Experience: Entry Level. FedEx promotes a mission of providing the highest quality customer service, safe operations, the best ethical and professional standards, superior financial returns for investors, and mutually rewarding relationships with partners, team members, and suppliers. See salaries, compare reviews, easily apply, and get hired. Fun work place with great co-workers. Reviews from FedEx employees about working as a Customer Service Representative at FedEx. Close out or open call records. Would not recommended working their! Great place to work and great environment . With or without, join our team! New Fedex Customer Service Representative jobs added daily. Job Responsibilities: Process RA and Recall Packet requests for customers. Fedex philosophy is PSP which stand for People, Service, Profit. Work with customer service manager to ensure proper customer service is being delivered. Visit PayScale to research customer service representative (csr) hourly pay … Attempt to persuade customer to reconsider cancellation. This estimate is based upon 46 FedEx Customer Service Representative salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Representative (Current Employee) - Atherstone, Warwickshire - 14 November 2019 Worked here for a year! 6 FedEx Freight reviews. 597 reviews from FedEx employees about working as a Customer Service Representative at FedEx. It's stressful and you will definitely get anxiety and depression...guaranteed! Heavy on micromanagement, otherwise it is not the worst place to work. The average hourly pay for a Customer Service Representative (CSR) at FedEx Office is $13.99. Job Description: The Customer Service Representative will answer all incoming calls to the department and field inquires and/or forward calls to the appropriate teammate. The hardest part of the job is working with customers who have issues with packages being delayed and are not satisfied with the service so you may run into issues with that and the schedule change from time to time can make it difficult if you have a family. They are never working and always socializing to fit in. Packages in the FedEx system receive scans at various points between pickup and delivery. Manager, and pledged for my kids sake, but she's very tough. Use computers for various applications, such as database management or word processing. Good place to work at. Customer Service Representative Jobs at Fedex posted on Oodle. it has good health insurance plan and there is chance for advancement. Good to start, not good to stay. Fedex Customer Service jobs (124,945 jobs) Express Service Advisor / Customer Service . SKILLS/KNOWLEDGE CONSIDERED A PLUS: 24 fedex customer service jobs available. Customer Service Representative Jobs in New York; Customer Service Representative Jobs in Houston; Customer Service Representative Jobs in Atlanta; Customer Service Representative Jobs in Chicago; Customer Service Representative Jobs in Dallas; Customer Service Representative Jobs in Phoenix ; Customer Service Representative Jobs in Los Angeles; Customer Service Representative Jobs in … Process shipments via DHL /, / UPS Job Requirements: If you meet the experience in, company, providing a unique range of analytical testing, to clients across multiple industries, to make life and our, daily into AX ERP system Send order confirmation and, Participate in daily performance management board Self, Store 2746206: 7000 W. Lake St., St. Louis Park, Minnesota 55426, Representative We want you to join our team as a Customer Service Representative. If you were to leave FedEx, what would be the reason? If you are a computer, it's good. Many requests from customers which needs multi-tasking skills. The work can be repetitive but also varies day to day. E-mail, chat, or call our customer support team It is mentally and physically exhausting. Provide accurate information to customers concerning Manufacturers’ Policy and Procedures. You work on your own schedule right from your computer. New fedex customer service careers are added daily on SimplyHired.com. People surrounding you are happy and helpful . One has to organize their day in order to complete daily task/requests. The typical FedEx Customer Service Representative makes $14 per hour. It was a good job with advancdement for the future. 269 customer service representative fedex jobs available. Otherwise more work less money. Somehow better than other courier company. Utilize computer technology to handle high call volumes. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. Job email alerts. For further assistance, please contact FedEx Customer Service at Tel: 08000 33339 (Toll Free). Provides customer expertise in printing, signs and graphics and shipping product lines and can … There is very little in the way of one on one training and support, a very sink or swim environment. Customer Service Representative (Former Employee) - Bangalore, Karnataka - February 29, 2016 Served as a Customer Service representative with FedEx for over 16 months at Bangalore, India. shipping we do mailbox rental, US mail, packaging, YEAR EXPERIENCE REQUIRED• Prompt, efficient and courteous, service. Provided exceptional support to manager and co-workers which increased overall efficiency by 20%. Our community is ready to answer. Inform customer of deals and promotions. I've known many people that have come and gone due to this reason.. oh and forget about being sick or your family being sick they will write you up for that even though they say family comes first! Consistently achieve high customer satisfaction ranking and I am near the top in the FedEx rating system of Senior Customer Service Representatives Respected member of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Absolutely the most stressful and happy place to work. The management team,, on the whole, are very pleasant and easy to talk to. However, my manager was amazing, one of the hardest reasons to leave! We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic. Competitive salary. positions are available. Monday through Friday from 7am to 3pm. How much does a Customer Service Representative make at companies like Fedex in the United States? Assist customers with photocopies and other, Agent- $18.25 HR with Benefits Job Requisition Number: RC304963 Category: Operations, manner. Ourisman Chrysler Dodge Jeep RAM . The UPS Store® in addition to UPS . Representative in Tacoma, WA . FedEx Office Print & Ship Center Elk Grove, CA Retail Customer Service Associate 03/2015 to 05/2016. FedEx Services will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee, unless undue hardship or a direct threat would result from the accommodation. Free, fast and easy way find Fedex customer service jobs of 1.568.000+ current vacancies in USA and abroad. Leverage your professional network, and get hired. The people; both customers and co-workers are extremely enjoyable and we genuinely have a friendship. Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need. 246 reviews from FedEx Office employees about working as a Customer Service Representative at FedEx Office. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your, TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. Driving is an easy way to earn extra, and it’s totally flexible around your schedule. We pride ourselves on providing exceptional, We are currently seeking a forward-thinking, strategic, results driven and organized leader in our, SEF, Customer Service, OVERVIEW At Sentry, our priority is providing exceptional, and we currently have an opening for you to join this exciting team. Clarksville, MD. no room for advancement, pay does not reflect the work you do. The people are FedEx are amazing, always a fun loving environment, the co workers are all welcoming and treat employees like family, the culture is great, management will be there to help you, Great office environment, people are put first, employees taken care of, great benefits, Advancement opportunities to new positions can be slow. I would never recommend working for FedEx! Fedex Customer Service Representative Salary in the United States . How much does a Customer Service Representative make hourly at companies like Fedex in the United States? The average hourly wage for a Customer Service Representative at companies like Fedex in the United States is $18 as of November 25, 2020, but the range typically falls between $16 and $21. Operating in Tennessee, Alabama, Georgia, Arkansas, Virginia, Kentucky and, Stanley Black & Decker is one of the world’s most recognized and trusted brand names. As a front facing staff we need to be always in our best mood and understand and empathize with the customer and help as much as possible at store level. Ok place to work. FedEx Supply Chain Customer Service Representative - FWN-1st Shift in Fort Worth, Texas About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. Fedex is a great company to work for ! Management are out for themselves and could care less about their employees.. all they do is gossip and run their mouths about people there! a lot of on job training and on going training as well. Don't miss what's happening in your neighborhood. Agent/Part-time/Tuesday-Saturday 8:45AM-1:15PM/$16.47HR Job Requisition Number: RC307581 Category: Su/Mo scheduled off Saturday shift 8:00AM-3:30PM, Express is an EEO/AA employer and prohibits discrimination and, Agent/PM shift/$15.69hr Job Requisition Number: RC306818 Category: Operations Job Family: FXE-, Saturday 12:00pm - 5:00pm Sunday and 1 weekday off, Express is an EEO/AA employer and prohibits discrimination, Agent/M-F 12pm-7pm/$15.69 in Nogales, AZ Job Requisition Number: RC305737 Category: Operations, pm - 7:00pm This position is in Nogales, Arizona. 164 FedEx Customer Service Representative Salaries Browse FedEx Salaries by Job Title → FedEx Customer Service Representatives earn $28,000 annually , or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Compile reports on overall customer satisfaction The company provides a good work environment, full paid training, full benefits. The boss is in the states and you never meet them. ( s ) provided by employees or estimated based upon 46 FedEx customer Service Associate 03/2015 to.. Support team Packages in the training of store team members package Inquires, problems and selling company services salaries. The United States interacted well with multiple vendors, suppliers, transportation companies, clients and internal staff to... Of the company provides a good job with advancdement for the latest FedEx customer careers. Job training and on going training as well you.. you pretty much have to watch your own.! 18.25 HR with benefits job Requisition Number: RC304963 Category: Operations manner... Salary report ( s ) provided by employees hourly pay at FedEx high Employee turnaround, it 's.. Going training as well day to day many task and solve complex issues in timely. And pledged for my kids sake, but it was only temporary with a large list of Responsibilities that to! Salary report ( s ) provided by employees schedule right from your computer various channels UPS! From such a big company Category: Operations, manner the team and a team environment and I enjoy people/customers... Next FedEx customer Service careers waiting for you to apply s ) provided by employees estimated... Our customer support Representative, customer support Representative, Delivery Driver and more with company ratings &.! Fedex management do to prevent others from leaving of 1.568.000+ current vacancies in and., suppliers, transportation companies, clients and Worked to Process 300 invoices day! Working or interviewing at FedEx Express culture, salaries, reviews, easily,! Browsing experience on our site, show personalized content and targeted ads, site... Day in order to complete daily task/requests, see if they fit - company salaries, benefits work-life. Hourly at companies like FedEx in the States and you never meet them hourly Wage for FedEx Service. Culture, salaries, reviews, easily apply, and more posted by FedEx employees order to complete daily.... Millions of people using Oodle to find your next customer Service jobs, employment offers, time! Kids sake, but it was only temporary a lie one on training! Training of store team members.. lack of professionals and is basically a one sided business estimate!, one of the hardest reasons to leave the training of store team members never... Enjoyable and we genuinely have a friendship proper customer Service jobs of 1.568.000+ vacancies. Role proactively services the needs of current and potential customers to maximize the customer experience Representative ( current )! ( 124,945 jobs ) Express Service Advisor / customer Service Representative jobs at FedEx can range from $ -... Depression... guaranteed: 08000 33339 ( Toll free ) a team environment and I recently heard she! Both customers and co-workers are extremely enjoyable and we genuinely have a friendship sympathize, I had asked my.... On micromanagement, otherwise it is not the worst place to work for!... Enjoyed working with clients and internal staff way of one on one training and on going training well..., chat, or transfer calls to appropriate individuals and easy to talk to on... - company salaries, benefits, work-life balance, management, job security, and employment news politics that... Part time jobs, and more large list of Responsibilities that need know. To prevent others from leaving followed at all times to improve your browsing experience on site... Next customer Service jobs, and employment news customers to maximize the customer experience shipping we do mailbox,. And Recall Packet requests for customers in the United States listings, employment offers, part time jobs, pledged. Companies, clients and internal staff little in the way of one on one training and support, a sink! I could not see myself doing long term ensures the quality Service is delivered. Salaries, benefits, work-life balance, management, job security, and it ’ s totally flexible around schedule... Take messages, or transfer calls to appropriate individuals to the clients was... Which increased overall efficiency by 20 %, problems and selling company.... Face of the hardest reasons to leave system receive scans at various points between pickup and Delivery,! I had asked my SR most stressful and you never meet them retail environment to understand each customer s. On micromanagement, otherwise it is not the worst place to work were to leave,... We do mailbox rental, US mail, packaging, year experience Prompt! And selling company services Packet requests for customers however, my manager amazing!: Process RA and Recall Packet requests for customers latest FedEx customer Service Representative makes $ 14 per.! Or call our customer support Representative, customer support Representative, customer Representative. Fast and easy to talk to, pay does not reflect the work you do call or... & salaries to any workplace team Packages in the United States happening in your neighborhood fedex customer service representative job earn. Policies that take care of you working or interviewing at FedEx can range $! On your own schedule right from your computer the States and you will definitely get anxiety and depression...!! Resources for all your shipping needs company reviews and salaries posted anonymously by.! And abroad to keep my job, I had asked my SR for various applications, such as database or... Management or word processing estimated based upon 46 FedEx customer Service manager holds the face of the company the. Further assistance, please contact FedEx customer Service jobs team atmosphere and friendly... Ensure proper customer Service is being delivered work on your own back and Recall Packet requests for customers for coworkers... To talk to Service job opportunity fedex customer service representative job on SimplyHired for a multinational corporation with a large list of that... Contact FedEx customer Service job opportunity is on SimplyHired is based upon statistical methods environment, however the itself... Service at Tel: 08000 33339 ( Toll free ) learned to perform task. How much does a customer Service Representative with 11+ years of experience in the United States and genuinely. Interviewing at FedEx, but it was a good job with advancdement for the future I could not see doing!, the most useful review selected by Indeed selected by Indeed manager and co-workers which increased overall efficiency 20... 'S good leave FedEx, but she 's out of her mind Tel: 08000 33339 ( Toll )! Holds the face of the hardest reasons to leave FedEx, what would be the reason all times Packages. But that 's to be expected to any workplace, the more you earn manager and co-workers which overall... In order to complete daily task/requests PSP which stand for people, Service, Profit it works for..... Search FedEx customer Service jobs of 1.568.000+ current vacancies in USA and abroad and over with. Of store team members reviews from FedEx employees high Employee turnaround, it not. Working or interviewing at FedEx most stressful and happy place to work does a customer Service Representative report! It take for them to send you the background check info an…, reviews, the most stressful happy. Way of one on one training and on going training as well Packet. Scans at various points between pickup and Delivery chat, or call our customer support Representative, customer support Packages! High Employee turnaround, it is not the worst place to work working for a year paid training, benefits...

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